Privacy Policy
Luxury Ride Atlanta (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services, including SMS communications. Please read this policy carefully to understand how your personal information is handled.
1. Information We Collect
We may collect the following types of information:
Personal Information
Your name, email address, phone number, and any other information you provide through forms, bookings, or inquiries.
Usage Data
Information about how you use our website, such as IP address, browser type, device information, and pages visited.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and improve our luxury transportation services
- To respond to inquiries and provide customer support
- To manage bookings, reservations, and accounts
- To communicate service updates, confirmations, and promotions
3. SMS Communications
By providing your phone number and opting in, you agree to receive SMS messages from Luxury Ride Atlanta. These messages may include booking confirmations, service updates, customer support messages, or promotional offers.
You may opt out at any time by replying STOP to any SMS message. For help, reply HELP or contact us at (770) 376-1162. Message and data rates may apply, and message frequency may vary.
4. SMS Consent
We respect your privacy. Phone numbers and SMS consent information are not shared with third parties or affiliates for SMS marketing purposes.
Your information is used only to deliver services and communications directly from Luxury Ride Atlanta.
5. SMS Terms and Conditions
Information collected through the SMS consent process is not shared with third parties.
Welcome Message
When you contact Luxury Ride Atlanta, you may receive a welcome or assistance message.
Example message:
“Hello, thank you for contacting Luxury Ride Atlanta. How can we help you? Reply STOP to opt out at any time. Message and data rates may apply. For help, reply HELP.”
Message Frequency
SMS message frequency may vary and can range from occasional updates to multiple messages depending on service usage.
6. Opt-Out Instructions
You can stop receiving SMS messages at any time by replying STOP. Once opted out, you will no longer receive SMS messages from us.
You may opt back in by replying START to our SMS number.
7. Types of SMS Communications
If you have consented to receive SMS messages, you may receive messages related to:
- Booking confirmations and reminders
- Service updates or schedule changes
- Customer support and assistance
- Promotional or informational messages
8. Standard SMS Messaging Disclosures
Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us through our website.
9. SMS Terms of Service
By opting into SMS through our website or other methods, you agree to receive text messages from Luxury Ride Atlanta. These may include service-related messages such as reservations, reminders, notifications, and billing updates. Message frequency varies. Message and data rates may apply.
10. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.
11. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete data
- Request deletion of your personal information, subject to legal requirements
- Withdraw SMS consent at any time by replying STOP
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Help and Support
If you need assistance, reply HELP to any SMS message or contact us directly through our website or customer support team.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Phone: +1 (770) 376-1162
